Professional English Boost Set 7: Client Communication
Welcome to Set 7 of 20 in your pro-level English journey! This set introduces 10 vital words and expressions for communicating with clients. Learn their pronunciation, meanings, and usage, then test yourself with practice questions. Use “Start” to begin, “Random” to jump, “Restart” to reset, and “Next” to proceed. Track progress below and ace client interactions! Note: Content protected—copying discouraged.
1. Liaise
/liˈeɪz/Meaning: To coordinate with others.
Example: “I’ll liaise with the client tomorrow.”
2. Update
/ˈʌpdeɪt/Meaning: To provide the latest info.
Example: “Can you update the client on progress?”
3. Query
/ˈkwɪri/Meaning: A question or request for info.
Example: “The client sent a query about pricing.”
4. Assure
/əˈʃʊr/Meaning: To promise or confirm confidently.
Example: “I assured them delivery is on track.”
5. Escalate
/ˈɛskəleɪt/Meaning: To raise an issue to a higher level.
Example: “We’ll escalate this to the manager.”
6. Follow Up
/ˈfɒloʊ ʌp/Meaning: To check in after initial contact.
Example: “I’ll follow up with them next week.”
7. Clarify
/ˈklærɪfaɪ/Meaning: To make something clearer.
Example: “Let’s clarify their requirements.”
8. Acknowledge
/əkˈnɒlɪdʒ/Meaning: To confirm receipt or understanding.
Example: “Please acknowledge their email.”
9. Touch Base
/tʌtʃ beɪs/Meaning: To briefly check in.
Example: “I’ll touch base with them later.”
10. Wrap Up
/ræp ʌp/Meaning: To conclude a discussion.
Example: “Let’s wrap up this call now.”
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